End User License Agreement

Last update: 27th September 2026

Fetch Media Tools Limited — End User License Agreement (EULA)

1. Acceptance

By installing, copying, or using software provided by Fetch Media Tools Limited (“Fetch Media Tools”, “we”, “us”), you agree to be bound by the terms of this End User License Agreement (“EULA”). If you do not agree, do not install or use the software.

2. License Grant

Per-Machine License: For paid software, we grant you a non-exclusive, non-transferable license to use the software on a single machine per license.

Future license mechanisms may allow additional deployment options; these will be described in updated licensing terms when available.

Perpetual Version-Based License: Licenses are perpetual for the specific major version of the software for which the license was issued. For example, all version 1.x releases are covered by a single license; version 2.x and later require a separate license.

Transfers: Licenses may be transferred to another machine provided the software is deactivated on the original machine. If you cannot deactivate automatically, a manual deactivation request to Fetch Media Tools support is required.

Free Software for Personal Use: Some software (for example, Dolly) is provided free of charge. Unless we state otherwise, we grant you a non-exclusive, non-transferable license to use free software for personal, non-commercial use only.

Using free software in a commercial setting, including in a business, facility, post-production house, broadcaster, or on behalf of a client, or for work you are paid for, requires a commercial license from Fetch Media Tools Limited. Contact us to obtain one. Commercial licenses may be subject to additional terms.

3. Restrictions

You may not:

  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the software.
  • Copy, redistribute, sublicense, rent, or lease the software, except as expressly permitted by this license.
  • Circumvent or bypass license validation or anti-piracy mechanisms.
  • Use the software in any unlawful manner or to process unlawful content.

4. Support and Updates

  • Email support is provided for your licensed version.
  • Updates, patches, or bug fixes will be provided within the same major version.
  • New major versions (e.g., version 2.x after 1.x) require a separate license; Fetch Media Tools may offer a discounted upgrade, with the amount determined at the time of release.

5. Intellectual Property

All rights, title, and interest in the software, including copyrights, trademarks, and patents, remain with Fetch Media Tools Limited. This license does not grant you any ownership rights.

6. Data and Privacy

  • The software may transmit license identifiers and hashed machine IDs to our licensing server to validate licenses and support transfers.
  • Your email address is only used for license management via Lemon Squeezy, LLC, our payment provider.
  • For full details, please see our Privacy Policy, or contact [email protected].

No media files, logs, or usage analytics are collected without your consent.

7. Warranty Disclaimer

The software is provided “as is” without any warranties, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

To the maximum extent permitted by law, Fetch Media Tools does not guarantee that the software will be error-free or uninterrupted.

Software that changes files: Some software (for example, Togo and Dolly) renames, moves, modifies, or deletes files, including media, project, cache, database, and settings files. You are responsible for keeping adequate backups of your media, projects, and settings before using it. Any backup, rollback, or undo features are provided for convenience only and are not guaranteed to preserve or restore your data.

8. Limitation of Liability

To the maximum extent permitted by law, Fetch Media Tools shall not be liable for any:

  • Loss or corruption of data, media, projects, settings, or other content
  • Loss of revenue, profit, business, or contracts
  • Indirect, incidental, or consequential damages
  • Hardware or network failures

You assume responsibility for your use of the software and your local environment.

Liability we do not exclude: Nothing in this EULA excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the laws of England and Wales.

Consumers: If you are a consumer, nothing in this EULA affects your statutory rights.

9. Termination

This EULA is effective until terminated. Termination occurs if you:

  • Violate any of the terms of this agreement
  • Attempt to circumvent the licensing system

Upon termination, you must:

  • Deactivate the software on all machines
  • Delete all copies of the software from your systems

10. Governing Law

This EULA is governed by the laws of England and Wales.

Businesses: any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Consumers: if you live in the UK, you may bring proceedings in England and Wales, or in the courts of Scotland or Northern Ireland if you live there. If you live elsewhere, this choice of law does not take away any protection you have under the mandatory consumer laws of your country of residence, and you may bring proceedings in the courts of your home country where local law allows.

11. Entire Agreement

This EULA, together with the Privacy Policy and any additional licensing terms provided by Fetch Media Tools, constitutes the entire agreement between you and Fetch Media Tools Limited regarding the software.

Last update: 27th September 2026